Memorial Community Hospital and Health System Receives Performance Leadership Award for Patient Perspective from Chartis Center for Rural Health

As part of the National Rural Health Day celebration, Memorial Community Hospital and Health System (MCH) today announced it has been recognized with a 2022 Performance Leadership Award for excellence in Patient Perspective (also called Patient Experience). Compiled by The Chartis Center for Rural Health, the Performance Leadership Awards honor top quartile performance (e.g., 75th percentile or above) among rural hospitals in Quality, Outcomes and Patient Perspective.

“I am very excited about this award. It shows the dedication of our staff members to make patients feel welcome and cared for, whether their need for healthcare occurs during the most difficult times in a patient’s life as well as when the patient utilizes our services for preventative or routine care. Our team deserves this recognition for their unwavering commitment to providing compassionate and empathetic care,” said Manny Banner, MCH President and CEO.

The Performance Leadership Awards are based on the results of the Chartis Rural Hospital Performance INDEX™, the industry’s most comprehensive and objective assessment of rural hospital performance. INDEX data is trusted and relied upon by rural hospitals, health systems with rural footprints, hospital associations and state offices of rural health across the country to measure and monitor performance across several areas impacting hospital operations and finance.

“Although the last two years have placed unprecedented pressure on the rural health safety net, the dedication to serving the community that we’re so accustomed to seeing from rural hospitals across the country hasn’t wavered,” said Michael Topchik, National Leader, The Chartis Center for Rural Health. “Let us celebrate the power of rural on National Rural Health Day and honor the facilities working tirelessly to provide access to high quality healthcare services to their communities.”